Row of request forms arranged on a counter

Request Routes

Three ways to work with the desk.

Pick the route that matches where you are — a first request, a stalled one, or a full inquiry.

A single completed request slip

Access to Information Request Session

A session on making a well-formed request to a public body under Kenya's access to information framework.

Covers identifying the correct office, describing the material you want precisely enough to be actionable, the timelines a body is expected to observe, what a partial or refused response means, and the review routes available.

What's included

  • One 100-minute session
  • A written request drafted for your own subject
  • A tracking sheet for the responses you receive
Book this session

100 min

KES 1,600

Correspondence folder with follow-up letters

Request Follow-Up and Appeal Support

Support for reporters whose requests have gone unanswered or been declined.

Covers writing a courteous follow-up that records the original timeline, understanding the grounds on which material may be withheld, deciding whether a narrower request would succeed where a broad one did not, and preparing a review application.

What's included

  • Two sessions of one hour over three weeks
  • Review of your specific correspondence
  • A drafted follow-up or review letter
Book this support

3 weeks

KES 2,500

Register of requests spread across a desk

Records-Based Investigation Programme

A programme for building an entire inquiry on formally requested records.

Covers planning a sequence of requests so each builds on the last, keeping a register of what was asked, when and of whom, reconciling material received from different bodies, and writing up findings with the request history recorded alongside.

What's included

  • Four sessions of one hour over two months
  • A request register maintained throughout
  • Correspondence templates and a written method note
Book this programme

2 months

KES 3,750

Counter Note — How an engagement runs

How it works

01

Get in touch

Tell us what you're working on and which route fits.

02

We schedule sessions

A date is confirmed that works with your deadlines.

03

We work from your subject

Every draft and tracking sheet is built around your actual story.

04

You keep the materials

Templates, registers and notes stay with you after each session.

Whichever route fits, the desk is open when you're ready.

Contact us